Testimonials

Professional pet shippers CAN make a difference!

 

Pet Shipper:American Expediting Company

Date:Jul 30, 2010

I just want to say how happy I am with American Expediting. Your service has been nothing but perfect! When I need a quote for a pet transportation, I always get a reply immediately and never have any problem with the actual service being completed right on time! I would recommend your service to anyone who needs it and I will continue to use you for all my pet transportation needs in the U.S.. It has been a pleasure working with Joan, Gordon our account rep who calls and checks on us often, Sarah, Jordan, Ryan and all the people in Pittsburgh!

Thanks & Best Regards,

Kathy Stolinas

Pet Shipper:Worldwide Dogs

Date:Jul 13, 2010

Attachment:Click Here To see The Attachment

Worldwide Dogs provided outstanding service from start to finish.

I had a million questions about the pet transport process and they answered them all in a timely and courteous manner. Lola arrived home safe and sound. If she ever needs to fly again I will definitely contact Worldwide Dogs.

Bests!
(Lola the dog -went from Buenos Aires to Atlanta, US)

JB

Pet Shipper:Animal Travel

Date:Jun 01, 2010

Attachment:Click Here To see The Attachment

Our relocation from Australia back to the UK didn't always run smoothly with a few hiccups along the way. We didn't have a clue where to start in getting his travel organized but right from the start you made this a stress-free process for us.

Through all the turmoil and upheaval Animal Travel were the most patient, professional and friendly service I have ever dealt with. The most worrying thing for us was making sure our lovely dog Mason was looked after and Animal Travel certainly made sure this was the case.

Thank you so much for looking after him so well at your boarding kennels for 2 months before his flight. It was great to get regular updates from you whilst he was with you. I know Mason loved playing with your Dobermann Morgan all day too. Mason arrived in the UK looking very healthy and in good spirits and seems to be adapting to the UK climate very well and loves chasing the squirrels in our local forest.

It was so wonderful to know that the most important part of the family was being looked after by the best! Your service was second to none and we simply can’t thank you enough! We will certainly be recommending Animal Travel to all our friends in Australia!

THANK YOU SO MUCH again,

Kevin, Lesley and of course Mason - Cheshire, England.

Pet Shipper:Sistemes Internacionals de Carrega

Date:May 18, 2010

I recently imported my pet into London from Barcelona. Her name is Guapa and it is a beautiful Persian black cat. Despite the nightmare it is to import a pet into the UK (rabies blood testing, quarantine, double and triple certificates...), I had the luck to look into IPATA webpage and contact SIC SL (Sistemes Internationals de Carrega SL) in Barcelona.

They took care of all the paperwork, making sure all certificates required were ready for her to travel, even contacting the vet directly to make sure everything was in order and when any further action was required.

They took the right dimensions for the kennel, given the restrictions that the airline had regarding the issue. They arranged all the airport tickets, collected the cat from the specified point and checked her in at the airport.
I was informed by email and by direct phone contact, since the moment they had the cat until she landed in London Heathrow.

I am extremely satisfied about their service and I strongly recommend other pet owners in the same situation to use SIC SL services.

Sergio Mateo

Pet Shipper:Las Lunas

Date:Apr 28, 2010

Attachment:Click Here To see The Attachment

Those of us, who happen to have a pet, understand how we feel about them: They are family members! Those of us, who happen to move, understand as well, how difficult and tricky the whole process might be for a pet… what to say when the family is moving abroad… and to the other side of the planet! Yes, we had to move from Argentina to China; and of course, we had to take our Charlotte with us… but how? She would need to stay back for a while alone, whilst we looked for a new home, because that would the most sensible thing to do… but with whom?

After thorough researches on the internet, I was – and I must say that – really blessed to find Las Lunas. What can I say? They took care of EVERYTHING, with such professionalism, attention, support, helpfulness, that I wish more service providers, from the most different areas could learn with them. I, pretty much, used almost all of their services: Charlotte had a wonderful time while boarding in their Petty Inn. How do I know that? Because of the photos I was often sent by them… I could see how happy she was among her new human and dog friends; we have decided that it would be useful, as well, for her to have some training and so they did in a brilliant way. We could see that clearly in the video that we have received from our dog training later, which showed us her evolution through out the days (which was very emotional for us, because we saw it a few hours before her arrival); finally, we have used their International Pet Shipping, a class “A” service, which included veterinarian, transportation, legal paperwork, more pictures, real time tracking and constant follow up until she arrived here, well, healthy and happy.

What else to say? Well, despite no money can pay for the safety, confidence, attention and support we had, I have to say that their price is very fair and competitive among similar providers, who we don’t know, at least, that they have that extra perk that Las Lunas has: a team of pet lovers.

To Manuel, Luciano, Enrique and all the team, our huge thank you for all. God bless you all!

João Eduardo G. da Silva

Pet Shipper:Happy Tails Travel, Inc.

Date:Jan 10, 2010

Dear Ms. Monrad:

I want to personally thank you and Happy Tails Travel, for supporting our Wounded Hero, Gunnery Sergeant Eden Pearl and his family. It is not often to find a person so compassionate and generous . The successful delivery of their two family pets, Zoe and Sable, reunited their family and gave them one less thing to worry about during this time of adjustment in their lives.

You should take comfort in knowing that your generosity provided a service that was unparalleled, and the therapeutic value to the family was priceless.

Again, thank you and God Bless.

Paul E. LEFEBVRE, MajGen, USMC

Pet Shipper:Worldwide Dogs

Date:Oct 02, 2009

Thank you very much for your help! Everything went really well and Rafa arrived safely at home. Keep up the good work!

Tarah McCarthy

Pet Shipper:Small Animal Transport

Date:Aug 31, 2009

I want to highly commend one of your transport members, Small Animal Transport Inc. I was involved with my Vet in finding a good home for a seven year old Rat terrier rescued from a back yard breeder that had developed arthritis in his left rear leg from being in a small cage for seven years except to breed. After almost four months A good friend of mine in Mississippi gladly, would give this furbaby a good loving home. Now, how to get this special needs furbaby safely transported from Connecticut to his new home was the challenge. I contacted Small Animal Transport and spoke to Norm Koelmel. After hearing the story of this furbaby he indicated he would schedule a specific pickup date. However, he would attempt to divert a earlier date if possible, because he felt this furbaby should get to his new home as quickly as possible.

This furbaby was picked up by a very nice lady named Beate Fischer. She told me, after learning he was a rescue, she would carefully care for him on the trip to Mississippi. She was true to her word. I received a call to tell me they had safely arrived at his new home and he was already meeting two new playmates.

I have the highest praise and gratitude for the way Small Animal Transport’s Norm Koelmel's and Beate Fischer’s professional manner, attention to detail, and concern for this special need furbaby resulted in his speedy, safe transportation to start his new life in a loving home. I would recommend, without any reservation, Small Animal Transport Inc to transport one’s precious furbaby. I will use these great folks again to safely transport any of my furbabies in the future.

Robert D. Fields

Pet Shipper:Las Lunas

Date:Aug 28, 2009

Dear Manuel,
A VERY BIG THANK YOU to you and all your team! Perrito has arrived safely, and we are now home. He look very well, and has, in 2 hours, settled into life in the UK. Your company is so professional; Perrito was so well cared for, all his paper work was correct and there were no problems at the Animal Immigration Centre. However, there were many other people there whose pets could not be released because the paperwork was not in order. I am so happy that you and Las Lunas arraigned everything for us, and made the whole process completely stress-free for us and Perrito.

Debra Collins

Pet Shipper:Worldwide Dogs

Date:Aug 19, 2009

The four pets (3 dogs and a cat) arrived in good shape and health because your great assistance! Thank you very much. Your company provides outstanding customer service! I would definitely hire Worldwide Dogs again if I need to ship pets again.

Sandra Gereda

Pet Shipper:Las Lunas

Date:Aug 07, 2009

We can highly recommend Las Lunas.

Our cat Sid stayed with Las Lunas for some months and was brought back to Australia personally by Manuel when he attended a conference in Sydney in May.

It is our experience that Manuel strives to improve services for both his human and animal clients. We received regular You Tube clips and emails about Sid's stay. Manuel has good professinal relationships with AQIS management which is great for arranging the transfer to Australia. He kept us informed at all stages involved in Sid's return. We got to review all AQIS document and were sent emails from Las Lunas with confirmation that Sid was on his way to the airport, had been checked in and was on all flight connections. Great service.

Sue and John Bolton

Pet Shipper:Worldwide Dogs

Date:Apr 08, 2009

Everything was perfect. Both Nicolas and Lopez are very happy. They arrived in a very good state and we are thankful of the services you rendered. Thank you very much. I will recommend Worldwide Dogs to friends that are in need of your services!

Irma Palazzo

Pet Shipper:Worldwide Dogs

Date:Apr 08, 2009

All excellent! The dogs arrived very well. Thousand thanks for your services Worldwide Dogs!

Veronica Gianella

Pet Shipper:Las Lunas

Date:Mar 24, 2009

Everything was perfect. Paddy was so happy when he arrived, the Animal Reception Centre is a great place for him to arrive, all the paperwork was 100% complete and correct. Paddy had a great trip and it is as if he has never been away now. He is settled in perfectly.
Fantastic service and I could not have managed with you and your attention to detail was excellent. Thank you so much for taking such great care of Paddy, we all really appreciate it.

Jude & Paddy

Pet Shipper:Qatar Pet Relocators

Date:Feb 02, 2009

We used Qatar Pet Relocators to advise us and process the paperwork for the relocation of Scooter, our Terrier mix from New Jersey to Doha, Qatar. Janet at QPR was extremely professional and responsive throughout the entire process. They were able to address all of our concerns and make what seemed to us to be a very complex ordeal quite simple. They provided us with complete information about what to expect, the timetable for getting all his shots and paperwork in place and the travel process itself (he came over with our daughter as accompanied baggage). Everything went more smoothly than we could expect and we would happily recommend their services to anyone sending a pet to or from Qatar.

Michael Lesser

Pet Shipper:Airpets America

Date:Nov 27, 2008

Janet & Dr. Dale Hodgson,

May I take this opportunity to commend both of you on making the travel for Dallas as smooth as silk. Your professional and friendly service has been an absolute pleasure. These day's, customer service at most companies is seemingly at the very bottom of their priority list.

Dallas arrived on time and in perfect health and is currently enjoying a rather large bone!

Dallas arrived on time and in perfect health and is currently enjoying a rather large bone!

Marilyn Rice

Marilyn Rice

Pet Shipper:Jet Pets Animal Transport & Interfamily

Date:Nov 19, 2008

I just wanted to advise you Manita arrived home yesterday. She arrived in good health and spirits.

I also wanted to thank you for your help throughout the entire process and keeping us informed of all progress. In addition, I would like to point out the exceptionally good service provided by the local agent, Interfamily, who exceeded all our expectations in terms of keeping us informed of all progress in the airport and ensuring a speedy processing of Manita through local customs, who who have been in strike for some time and are delaying all processing of goods and animals. Without their endeavors it is likely that Manita would still be sitting in customs.

Jose Miguel

Pet Shipper:Las Lunas

Date:Oct 26, 2008

Dear Manuel and Las Lunas Staff,

Just picked Mick up on Saturday and he is sitting next to me on my desk right now up at my cabin. I wanted to thank you so very much for your professionalism and support over the past couple of weeks. We could not have gotten him back as safely and professionally as you did. You guys were terrific, really. Please let me know if there is anything I can do for you in terms of a future reference or anything.

B. Dillmann

Pet Shipper:O'Brien Animal Transportation

Date:May 13, 2008

Dear Gay and Norm,

Thank you very much for organizing the transport for the cats. We really
appreciate all Norm's care and effort to ensure they spent as little time as
possible on the journey, and that we had all the information we needed to prepare them for travel.

They arrived safely at their new house yesterday. Miss Onatopp has made her home in a cat hotel and stops Cortez from getting in with her. They spent last night throwing their bedding all over the floor. Ozzy escaped from the
garage and explored the house in under five minutes this morning. Cortez is hissing and eating which sounds about normal. My mother in law is staying with them during the day until we arrive at the end of next week.

Lindsay Poulton

Pet Shipper:Happy Tails Travel

Date:Feb 08, 2008

Attachment:Click Here To see The Attachment

Hi Bridget! Just wanted to Thank You once again for non stop hard work and let you know we are having a blast with Buddy home.I am So glad I found your site thru our military services and that I will be more than happy to pass your site around with your good name.He has settled in like he never left us. I can't wait for my husband to come home from Iraq and so we can all be complete again.
Thank you,

Tanya N. - Ansbach, Germany

Pet Shipper:Happy Tails Travel.

Date:Jul 01, 2007

Attachment:Click Here To see The Attachment

Buddy and Sassy are here, safe and sound here in Paradise! It's so GREAT to have them back sleeping next to me on the couch... they love the house and yard, and appear to be in super shape! THANKS so very much for all your assistance and help, the whole experience really was painless. You enabled me to really enjoy our vacation time knowing the dogs were in good hands. I'll give you a call tomorrow, but wanted you to know they are here. They arrived about 1915hrs, and we had them in the truck by 1950, and home by 2030. As my son would say "easy-smeezy, lemon squeezy..." Only spent about 10 minutes signing all paperwork and paying for delivery.
Thanks again!

Sue D. - Honolulu, HI

Pet Shipper:Animals First

Date:Feb 05, 2007

Dear Sirs,
I am a pet owner from Greece, who had to deal the your member Animals First in Austria, and would really like to let you know that they are doing the most marvelous and effective job! Especially Mr. H. Bogner has been most helpful, kind and efficient. Congratulations to your job!!!
Kind regards,

Nikolas Kanales

Pet Shipper:O'Brien Animal Transportation & Services

Date:Nov 27, 2006

Great pleasure at working with Dennis Bennet in the shipping of my dog, Charley, to California. I wanted to thank you for the professionalism you company showed in the transporting of my dog.

The dog was picked up on time and I was able to track the flights. When my daughter called to tell me the dog was safe in her car, I was glad I chose O'Brien Animal Transport Services. These nothing like a peaceful mind when transporting a pet for the first time after getting to know it over a 10 year period. I truly appreciate it.

Richard Krakowski

Pet Shipper:A.A.H. Veterinary

Date:Apr 20, 2006

Dr Nave,

Thank you so much for making Jurassica's trip to UK possible. I am in no
doubt that had you not dedicated your time to her preparation she would
not be with my fiancée today. She has settled in very well and enjoying
lots of fuss and love. She is very happy to be "home" !

I look forward to being able to express my gratitude in person on my next
visit to Madrid and you can count on my referrals and future business!

Best Wishes,

Neil Aitken

Pet Shipper:Pet Relocation

Date:Apr 19, 2006

Hi Kevin,

My opinion of the whole process is that you folks are doing a great job. From the very beginning I had a good feeling of confidence. You had a very positive attitude and were knowledgeable about everything that I needed to know.

Prior to connecting with you I had done a lot of research on the web and had communicated with a number of service providers. Yet I would not have trusted any of them. Those that seemed knowledgeable only handled the USA part of the process and the others that would handle it from the beginning to end didn't know everything that needed to be done.

What impressed me most, Kevin, is that you addressed my fears from the very beginning. It felt as though you were taking me by the hand and helping me along, and that is what I needed. That is what I think is important for the type of service you offer. Not only is it about knowing what you are doing, it is also good people skills.

Cheers!

Lance

Pet Shipper:A.A.H. Veterinary Services

Date:Apr 19, 2006

Hello Dr. Nave,

We would just like to thank you from the bottom of our hearts for the kind assistance during the Bintang journey!
You have been so kind and we are so grateful for the excellent service that you gave!

We got Bintang back yesterday afternoon! was a very happy reunion many happy tears! He is brilliant! He was a little shocked to see us at first but them he was over the moon ,so we are so happy to have our baby back! He
is doing very well a very happy dog!

Please thank the person that helped with his papers yesterday I have forgotten his name my mind was so far out yesterday the only thing I could think about was Bintang, please thank him for his time and effort we are very grateful for his great assistance yesterday, what a lovely guy!

Best Wishes
Thank you for all

Lisa Jaap

Pet Shipper:Las Lunas.

Date:Dec 23, 2005

Thank you so much for referring Las Lunas. I really don´t know what I would have done without Manuel´s help. There was so much paperwork I still needed to get. He has been a life-saver. I wish I had known about him 6 months ago!

Thank you.
regards
Jacqui

Lincoln and Jacqui McMahn
jaxlinx@hotmail.com

Pet Shipper:Las Lunas..

Date:Dec 03, 2005

Hi Manuel and everybody at Las Lunas,

The dogs are finally here in Oulu, Finland! I was very pleased to see that they all are in very good shape and the long flight did not harm them in any way! The crates were dry and clean so they were taken care of during the long flights, in Frankfurt and Helsinki they got out to be able to relieve themselves and stretch their legs. All three of them were very happy to see me. After some playing in the snow and a nice meal, they are now lying beside me and seem to be happy to be here. Viki, the terrier, does not leave me out of sight, she seems to be the one who was missing me the most! Even though the weather here is about -3 degrees Celsius and in Buenos Aires it was +20, they are not cold, they love the snow!

I also noticed that you washed them before sending them, thank you! They look good and healthy.

Thank you very, very much for taking care of my dogs! I could not have done it without your help!
Thanks again!

One more thing; Pet Cargo told me that since EU now is so strict about importing dogs, customs both in Frankfurt and Helsinki checked all the paper work twice! All paperwork was very good and they had nothing to complain about. A friend, who tried to import a rottweiler from Slovakia at the same time, was not so lucky. Her dog was sent back to Slovakia since the paperwork was not done correctly. So, thanks for this also!

Best regards

Paivi Kumpula
rottiska@luukku.com

Pet Shipper:All Pet Travel

Date:Nov 23, 2005

Thank you for all your help in assisting me with getting my dog to Illinois. I appreciated the information you sent with all of the updates along the way. You took the work out of this task and this really eased my mind. Although Roxy was nervous at the airport she was excited and happy when she arrived and was picked up. Again, thank you for setting everything up and keeping me informed thoughout the process.

Heather and Roxy

Pet Shipper:Boomerang Pet Carrier

Date:Oct 23, 2005

My wife Susan & I would like to give you our utmost thanks for the wonderful way you handled the transportation of our dog, Gizmo.

I was very sad at the airport when I had to send Gizmo to Spain. He was very uncomfortable & I'm sure very scared. Your assurance gave me the necessary trust that I had been unsure of, as we had never had to transport Gizmo any further than the next province in the car. As we are relocating to Spain, my wife had researched all avenues of transporting our dog ourselves. We found many websites that catered to moving pets but we had eliminated all of them when she found yours. After the initial contact with you, my wife was positive that Boomerang Pet Carrier, your company, would be the right choice. When you came over to the house for initial preparation of Gizmo's carrier, I was also very comfortable with your professionalism. Karen, you know your stuff!!! I would not hesitate to recommend you to anyone that needs to transport their pet anywhere in the world as we both agreed that you would get their loving pets to their destination safely. Thank you Karen from both of us & I'm sure also from Gizmo!!!!

We are sure you will bring much happiness to many people in the future as you most certainly have brought us.

Al Anders

Pet Shipper:V.I.Pet World Serivces..

Date:Sep 05, 2005

Honey arrived back In the U K with out any problems what so ever. I would like to thank you very much for all your help in arranging her travel I am sure it would not have happened with such ease with out your help.

I would recommend V I P Pet travel to any one.

Thank you very much once again.

Michael Hills

Pet Shipper:V.I.Pet World Serivces

Date:Sep 05, 2005

Honey arrived back In the U K with out any problems what so ever. I would like to thank you very much for all your help in arranging her travel I am sure it would not have happened with such ease with out your help.

I would recommend V I P Pet travel to any one.

Thank you very much once again.

Michael Hills

Pet Shipper:Nobleton Boarding Kennels Limited

Date:Aug 28, 2005

After Harvey the cat who was exported to Rabymere in the UK, his owner wrote to tell Ellis "thank you for everything."

Additionally in an email from Dr. Ray Barakauskas of New Zealand regarding his lab, Buster says "I talked with Vic today and he told me how much help you have been through all of this. I do thank you for your diligence very much..."

Simon Cartwrite and another from Dr. R. Barakauskas

Pet Shipper:Las Lunas

Date:Aug 24, 2005

Below is a testimonial received from client. This client traveled with her pets from Argentina to Mexico and Las Lunas took care of all the paperwork, transportation and assistance to the airport.

----Mensaje original-----
Para: Alejo García Guevara
Asunto: Re: Llegada a MEXICO

Llegamos muy bien a mexico, sin ningun inconveniente, aun no estamos instalados en la casa, y recien hoy leo el mail, pero ibamos a escribirles para agradecerles su desempeño y comentarles para que lo sepan que en la aduana al ingresar me solicitaron todos los papeles de ambas, negrita y lola, y todos estaban en excelentes condiciones.

Saludos y hasta pronto.

Karina Kin -
karinakin@gmail.com

Pet Shipper:V.I.Pet World Services.

Date:Aug 09, 2005

Dear Isabel,

Just a quick e-mail to let you know that Robbie, Boy Cat, Girl Cat and Ginger all arrived safe and happy in Tucson. My husband said they appeared to have suffered no problems in their journey or immigration. Thank you very much for making it so easy and troublefree at a time that was very stressful to us. If you ever want a reference I would be more than happy to give you one, just e-mail me at any time.

Thankyou on behalf of all our family!

Mary Wakefield-Call
wakefieldcall@yahoo.com

Pet Shipper:V.I.Pet World Serivces

Date:Aug 05, 2005

Dear Isabel and all at V.I.Pet World Services:

Tequila arrived safely at his home this afternoon. He is in very good spirits and has adjusted well. The Kazmi family is very grateful to all at VIP for making this transition for Tequila as smooth as humanly possible. Isbael, my personal gratitude to you, for making one nervous father of a 16 year old girl feel comfortable.

Our thanks to all of you.

The Asad Kazmi Clan from Islamabad Pakistan
akazmi@aazmok.com

Pet Shipper:Las Lunas

Date:Jul 24, 2005

Hi Alejo,

Thanks so much for all your help with Lady. Im glad she made it safe and happy. Was very impressed with your service and look forward to one day using your service again.

Kelly Traynor, Jet Pets Australia (another IPATA member) -
kelly@jetpets.com.au

Pet Shipper:Las Lunas

Date:Jul 14, 2005

Note: The following client worked at the British Embassy in Argentina. Their cat was shipped to Denver, USA, where a 6 month boarding was booked, after which the pet will be shipped to London under the PETS scheme.

Dear Alejo:

Thanks for this and for your telephone call this morning. This is great news - we are very relieved to hear that Plata finally arrived safely in Denver!!. Thanks once again for your help. We are sure that Plata will be happy in Denver. We will contact Tim today.

Kerry and Stuart Moss

Pet Shipper:Happy Tails

Date:Jun 01, 2005

Attachment:Click Here To see The Attachment

Dear Happy Tails,
We just wanted to thank you for making sure our "big boy" Owen made it
safely across country.
When we searched for a service that could handle a 200-lb. English Mastiff,
it wasn't easy to find someone who could help us out, and who would do so
without trying to take advantage of our irregular situation! You made
everything simple and set our minds at ease throughout the process. Owen is
safe and sound. We're so grateful that you were able to make the process
efficient and seamless.

Todd & Sian D. - Danville, CA to Wayland, MA

Pet Shipper:Las Lunas

Date:Feb 22, 2005

Re: Clyne Pet Move

Dear Alejo:

Thank you so much for your message and that is great news! I am EXTREMELY happy over the wonderful services you provided for Monty and I would like to be able to use your company again in the future for pet moves. Thank you again for your assistance.

Debbie, Pet Move Manager - Air Animal, Inc. -
AirAnimalDebbie@aol.com

Pet Shipper:Animal Motel

Date:Jan 17, 2005

Daryl,

Just thought I'd drop you an E-mail on behalf of Tyles, the large black and white cat from Madison, Wisconsin.

Tyles arrived safely in England a few days after the New Year and is now reunited with his family and enjoying life, and the warmer climate, in his new home.

Thank you for taking such good care of Tyles during his transportation. Your personal touch combined with your expertise and experience made dealing with Animal Motel a real pleasure.

Richard, Alison, Hannah, Alice & Grace Gibbs

Pet Shipper:Las Lunas

Date:Jan 06, 2005

Re: Arrival in Canada

Thank you very much for checking in with us. The service was a fantastic help. If you would ever like to use me for a reference, please do, you have my email. My regards and thanks to everyone, we will miss Las Lunas!

Yasmin Keshavjee -
yazk@yahoo.com

Pet Shipper:Boomerang Pet Carrier

Date:Dec 15, 2004

"We are very appreciative of the assistance that Karen Shiel of Boomerang Pet Carrier offered with the shipping of our cat, Pixel, from Calgary to Christchurch, New Zealand. We would not have been able to successfully navigate the complicated maze of shipping regulations, nor the NZ quarantine requirements, without Karen's assistance and planning.

Her professionalism, competence and unfailing good humour turned what would have been an otherwise stressful and impossibly complicated undertaking, into a happy experience. Dealing with Karen was a real pleasure, and her knowledge of international pet shipping laws ensured that Pixel experienced no 'passport control' problems whatsoever!"

Beata and Chris Tolley

Pet Shipper:Las Lunas

Date:Dec 13, 2004

(Testimonial in Spanish)

Re: Llegada a Mexico

Hemos llegado todos muy bien, familia y mascotas. Muchas gracias por todo. Ni por un momento nos hemos sentido perdidos en la maraña de trámites. El servicio que han proporcionado ha sido excepcional. No hemos tenido ningún problema, y todo salío como previsto. Te agradeceré que le hagas extensivo este mensaje a Manuel y al joven que vino al aeropuerto a traer nuestras mascotas.

Por favor, no dudes en dar mi nombre y e-mail por si nos necesitás como referencia.

Julio Duclos -
Julio.Duclos@abbott.com

Pet Shipper:Las Lunas

Date:Nov 24, 2004

Dear Debora:

This will be just perfect and I will be paying in advance. I feel very comfortable about Penny, Buddy, and Lucy staying with you at your facilitries. When they come back from your place, they always have the nicest things to say about the time they spend with you.

Thanks!

Billy Wisell

Pet Shipper:Las Lunas

Date:Oct 19, 2004

RE: Happy ending

Alejo

Everything is progressing well here. We have visited the animals on three occasions and they are fine and getting used to their quarantine routine. Before we know it they will be out and with us again so it is just a matter of time. Just wanted to thank you very much for your very professional service and it has been a great pleasure having used your services. I have attached a short note which you may wish to attach to your web site two photos of the two animals. Thank you once again for everything.

William Woodward -
woodward@infovia.com.ar

Pet Shipper:Atwood's Pet Transport

Date:Sep 21, 2004

Hi Lee,
I wanted to thank-you for your great service and flexibility. It was reassuring to know that while other stressful events transpired during the move, our animals were not one of them; they were safe and cared for. Thanks again.

Lynn Lambert - Sedro-Woolley, WA

Pet Shipper:Airpets America

Date:Aug 26, 2004

Dr. Hodgson,

Sherry is doing well and both of the dogs are fine and thriving in their new home. Your service was excellent and went very smoothly and I would highly recommend you to others in the same situation. All of the travel arrangements went exactly as you said they would and her dogs were delivered right on time to Austin.

I appreciate all your hard work and if we ever need this type of service again, I will certainly use your company.

Carol Craig

Pet Shipper:Groovy Pet Transport

Date:Aug 19, 2004

Dear IPATA,

Hi. We are Gerald & Nida Enjalran. We are living in Australia. Here we're writing to you to express our grateful feelings to one of your members - Groovy Pet Transport - and to tell our experience.

We happened to know you and Groovy Pet through Google Search engine by internet connection and also by the introduction of Mr.Simon - Dogs Tainer-which based in Brisbane.

Our story started from our boat accident in Sumba island, Indonesia last year. Worse than that we had left Luna, our dog, there with the boat. The heart sank and seemed that it died with sorrow. We hoped that as she was a young dog,she would be survived until we came. Yes..it was exactly one year that at last we did with the help of Groovy Pet Transport.

Nida did contact Mr. Juda - Groovy Pet through email...to ask for help. They tried their best to find out how to get the dog out of Sumba island - where is so far South from their base in Jakarta... It was a miracle...we could said. Luna was shipped to Kupang, Timor, then to Jakarta immediately. All the gates open for her to be free... Little Dalmatian Luna. The mission was successful...Tears and joy came to everybody's face when hearing the story.

Little Luna..had a great time with Groovy Pet and friends in Jakarta more than one month. She knows everybody in the shop and everbody loves her. Nida flied to Jakarta to see her daughter. We
decided to ship her to stay with my mother in France..as we can't take care of her for the moment. Yes..for friends in Indonesia...not long it's time to say Good Bye. It was so sad..but so happy at the same time to learn that at last she be back home.

We are all happy and would like to thank Groovy Pet - Mr.Juda & Ms.Lucy, Ms.Doris and the team...especially..Mrs. Agus.. Without your great help, Luna might die in Sumba island before we could rescue her out.

We are here also to thank IPATA to have such a good memeber who having not only high standard in service but also..they are real dog lovers... They have done the great job..indeed.

Gerald & Nida

Pet Shipper:Happy Tails

Date:Jul 01, 2004

Attachment:Click Here To see The Attachment

Dear Bridget,

I was truly impressed with the professional approach Happy Tails gave to me
and Casper. They pulled out all the stops after I contacted them to arrange
a flight from the USA to the UK and got me the best deal possible. If it had
not been for Happy Tails I would have either had to leave my dog behind or
had him put to sleep and neither of these two options were acceptable to me.
The staff did their utmost... when I emailed or called asking what was going
on or if there had been any progress - they were always happy to help and
give me advice. I don't plan on taking Casper abroad again, but if I do,
then I would certainly use Happy Tails!

Thanks again,
Garry C., BSc.
Colebrook, NH to Birmingham, England

Garry C., BSc

Pet Shipper:Animal Motel

Date:Mar 26, 2004

Dear Daryl,

I just wanted to let you know that I have Sophie now and she is safely in my bedroom with the airconditioning on. She is still trembling but trying to purr at the same time, which is a good sign, and I have some of her familiar things with her, so that she feels more settled.

I do have to thank you for everything you did to ensure Sophie's safe arrival and clearance... Thank you again for being so kind, caring and thorough...

Judy

Pet Shipper:Atwood's Pet Resorts, Inc.

Date:Jul 21, 2003

Mr. Atwood,

Our pets arrived safe and happy in St. Louis on time, and everything worked out exceptionally well. I will admit that I was skeptical before we began that there was a secure, worry-free method of getting our dogs from Seattle to St. Louis, but you and your staff have made me a believer. I couldn't be happier with the top notch service your people provided, and in the midst of a very complicated and stressful relocation process, your handling of our pets was an island of tranquility.

Please pass along our thanks and appreciation to your folks in both the transport and boarding divisions of your organizaion- all were phenomenal. I hope I have the opportunityto work with you folks in the future, and I will be sure to inform Boeing Relocations of the outstanding services you provide.

Ms. Tucker,

These are the folks I mentioned before I left Seattle that handle pet transport, and that I would let you know how it went once we arrived. I know Boeing does not reimburse costs for pet relocation, but I would highly recommend Atwood's Pet Resort to anyone in a similar situation.

Bradley A. Varvil - The Boeing Company

Pet Shipper:O'Brien Animal Transportation & Services

Date:Jul 20, 2003

This is for Jim O'Brien and staff. Just a quick thanks for the help in shipping our dog and cat to Sydney, Australia. They are now out of quarantine and doing quite well. Your assistance made our relocation a bit easier, with one less thing to really worry about. Thanks again.

Jim D. Maniord

^ Scroll to Top